How we handle your information.

We collect the information you give us so we can design your lights, schedule your install, and stay in touch during the season. We don’t sell it, rent it, or trade it to anyone.

When you call, text, email, or submit a form, we collect the details you provide: your name, phone number, email address, property address, and any notes you send along about your property or the look you want.

To prepare a design, we may also reference publicly available imagery and property information for the address you give us, along with photos our crew takes of the property during design, install, or service visits.

If you visit this site, our host may automatically log standard technical information such as your IP address, browser type, and the pages you viewed.

To create and send your design, quote and schedule work, perform installs and in-season service, coordinate takedown and storage, invoice you, and answer your questions.

To send occasional service messages — scheduling confirmations, reminders, and the start-of-season note asking whether you’d like to rebook. You can opt out of these at any time by replying STOP to a text or telling us directly.

We may use photos of completed installs in our portfolio, on this website, and on our social accounts. We do not publish your name or street address alongside them, and if you’d rather we not photograph your property at all, just tell us — that’s the end of it.

We share information only with the service providers who help us operate: scheduling and invoicing software, payment processors, email and text messaging providers, and our own crew. Each of them receives only what they need to do their part.

We may disclose information if the law requires it, or to protect our rights, our crew, or the safety of others. We do not sell your personal information.

Card and bank payments are handled by third-party payment processors. We do not store full payment card numbers on our systems.

If you text us or give us your number, you consent to receive messages from us about your design, schedule, and service. Message and data rates may apply. Reply STOP to opt out of non-essential messages or HELP for help.

We keep customer records for as long as you’re a customer and for a reasonable period afterward for warranty, tax, and accounting purposes. You can ask us to delete your information at any time and we will, except where we’re required to keep it.

You can ask us what information we hold about you, ask us to correct it, ask us to delete it, ask us to stop contacting you, or ask us to remove a photo of your property from our marketing. Reach us at 640-600-8100 or info@thechristmaslightsco.com and we’ll take care of it.

Our services are directed to property owners and managers. We do not knowingly collect information from children under 13.

If we update this policy, we’ll change the date at the top of this page. Material changes will be reflected here before they take effect.